AlertBot Managed Edition Details - Website Monitoring & Server Monitoring Service

WEBSITE & SERVER MONITORING
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Managed Monitoring Edition

The Managed Monitoring Edition is designed for businesses that desire full service management and support of their website’s uptime and performance by our expert staff. As your partner, we’ll provide you with complete setup and configuration management for the life of your account, ongoing performance evaluations, expert troubleshooting when failures arise, and a dedicated Account Manager, who is your single point of contact for all your needs.

Services Available in this Edition:

Website Monitoring		Industry Performance Benchmarking
Server Monitoring		Real User Experience Testing
Broken Link Scanning		Performance Consulting
Pro Diagnostic Support

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Benefits of this Edition:

Ongoing Needs Evaluations – Websites change over time and so should your monitoring. When you first sign up, we work with you one-on-one to evaluate your needs. We’ll also evaluate your website anytime it changes to ensure you’re always covered.
Expert Setup & Configuration Management – You have more important things to do than configuring our service and dealing with the technical details. Just make a single call to your dedicated Account Manager and he/she will setup anything you need for the life of your account.
Ongoing Performance Analysis – Staying on top of your website’s performance is a laborious task. Our expert staff will take all the work out of it for you by physically reviewing all of your performance data once a month. When performance issues are identified, we contact you about it and work with you to troubleshoot it.
ProActive Performance Management (optional) – When performance is of the essence, you can upgrade to our full ProActive Performance Management. Our network operations center will watch live feeds of your performance data 24 hours a day. When performance issues start developing, we will do an independent analysis of the problem and contact the appropriate people to resolve it.
Pro Diagnostic Support – When problems arise with your websites and servers, you shouldn’t be left to fend for yourself. This edition includes a built-in allotment of our Pro Diagnostic Support services. Our expert engineers will do custom testing and troubleshooting for you from various geographically distributed locations around the world to help identify the source of your problems.
End-to-end Website Monitoring – Monitoring just your homepage is not enough. We will employ all our advanced features to ensure that every important aspect of your website is being tested.
Additional Monitoring Locations – It’s important to know your website is performing no matter where your customers are located. We’ll monitor your websites and servers from more locations around the country and around the world to ensure your website is performing for all your customers.
Additional Features – You will have access to a number of additional advanced features including our Network Operations Display, Maintenance Window Scheduling, and Phone Call Alerts.
Custom Monitoring Scripts (optional) – Sometimes standard testing is not enough. We will develop custom monitoring scripts to meet any need. We can create custom scripts for protocols like HTTP, DNS, SMTP, POP3, FTP, SQL, and more
Dedicated Account Managers – Your dedicated Account Manager will become just another extension of your team. They will be your single point of contact for all our Managed Services and will make sure your needs are always met and your websites are always protected.

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The Quality Leader in Website Monitoring!